Contact Luckystart Casino

For help with your Luckystart Casino account, email support@luckystartcasino.best. Our support team can assist with common account, payment, bonus, technical and responsible gambling questions.

Luckystart Casino operates under two gaming licences: ALSI-202508056-FI2 issued by the Comoros Autonomous Organisation of the Flying Antelopes and licence number 0000002 from the Tobique Gaming Commission.

How to get in touch

To get in touch by email, send your request to support@luckystartcasino.best. Please use the email address linked to your account where possible, so the team can identify your request more efficiently. Do not include your password, full payment card number or other highly sensitive security information in your message. Explain what you need help with clearly and provide enough context for the team to understand the situation.

Common reasons to contact support

Account access, profile details and verification questions
Deposit, withdrawal and payment queries
Bonus terms, eligibility and general promotion questions
Technical problems, error messages or website issues
Responsible gambling requests, including help reviewing your play

What to include in your message

For faster assistance, include your account email or username, a short description of the issue and any relevant details, such as when the problem occurred or what you were trying to do. Add screenshots if relevant, provided they do not show passwords, full card details or other sensitive information.

Support will review your message and respond when possible. Reply times can vary depending on the nature of the request, but responses are usually provided within 24 hours. If your matter is urgent or relates to responsible gambling, make that clear in your message.